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Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 2	Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3	Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 4	Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 5	Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 6	Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 7	Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 8	Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 9	Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

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Apple Device Support Exam Sample Questions (Q11-Q16):

NEW QUESTION # 11
You try to start a Mac in macOS Recovery. The Mac has FileVault turned on. Which additional step or steps must you complete to access macOS Recovery?

A. Enter the administrator's six-digit MFA code after it arrives.
B. Enter the administrator's Recovery Lock password.
C. Select an administrator, then provide the account password.
D. Mount the volume in Disk Utility, and enter the administrator password.

Answer: C

Explanation:
With FileVault enabled, macOS Recovery requires unlocking the encrypted disk by selecting an admin user and entering their password at startup.
* Option A: Disk Utility mounting isn't the initial step.
* Option C: MFA isn't used here.
* Option D: Recovery Lock is MDM-specific, not FileVault.
* Option B: Correct-unlocks FileVault.References: Apple Support - "Use macOS Recovery with FileVault" (support.apple.com/HT201314).

NEW QUESTION # 12
Where can you add a VPN configuration in macOS?

Answer:

Explanation:

Explanation
System Settings > Network > VPN & Filters > Add VPN Configuration

NEW QUESTION # 13
Which type of information can you review in System Information?

A. Results after running System Diagnostics
B. Analytics data that was sent to Apple
C. Results from Crash Reports
D. Results after running Apple Diagnostics

Answer: D

Explanation:
System Information(Applications > Utilities) provides hardware, software, and network details, including results fromApple Diagnostics(e.g., hardware test codes) under the "Diagnostics" section.
* Option A: Analytics data is in Privacy & Security settings, not System Information.
* Option B: "System Diagnostics" isn't a standard macOS term here.
* Option D: Crash Reports are in Console, not System Information.
* Option C: Correct for Apple Diagnostics results.References: Apple Support - "Use System Information on your Mac" (support.apple.com/HT203001).

NEW QUESTION # 14
What can you do if you forget your iPhone passcode?

A. Wait for the "forgot your passcode?" prompt to appear and follow the onscreen instructions.
B. Put the phone in recovery mode and attempt to restore it in Apple Configurator.
C. Use your Apple ID to get into your phone.
D. Connect the phone to a mac and erase all content and settings.

Answer: C

NEW QUESTION # 15
You want to protect your Mac from unwanted contacts from other computers.
Which action should you take to protect your Mac while it's connected to the internet?

A. Go to System Settings > Network > Firewall, then turn on Firewall.
B. Go to Safari Settings > Privacy, then enable Hide IP address from trackers.
C. Go to System Settings > Privacy & Security > Lockdown Mode, then click Turn On.
D. Go to Safari Settings > Privacy, then enable Prevent cross-site tracking.

Answer: A

NEW QUESTION # 16
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Apple-Device-Support Exam Dumps.zip & Accurate Apple-Device-Support Study Material

Apple Apple-Device-Support Exam Syllabus Topics:

2025 High hit rate Apple-Device-Support Exam Dumps.zip Help You Pass Apple-Device-Support Easily

Apple Device Support Exam Sample Questions (Q11-Q16):